Feedback Results

We are pleased to announce our 2009 feedback results. At the end of each placement, we issue both the client and candidate with a link to our online feedback forms. We ask the recipients to score us against a set of questions out of 5, with 1 being poor and 5 being excellent.

98% of candidates said they would recommend Athona to their colleagues and 96% of clients said they would use Athona again.

The average scores for 2009 are as follows:


Candidate Feedback (score out of 5)

Our Consultants Service
Registration Process – 4.60
Market Knowledge – 4.58
Politeness – 4.84
Professionalism – 4.80
Communication – 4.74
Overall – 4.68

Candidates Last Placement Through Athona
Position match against requirements – 4.51
Pay Rate – 4.21
Location – 4.25
Payroll – 4.50
Overall – 4.55


Client Feedback (score out of 5)

Our Consultants’ Service
Efficiency/Experience of Staff – 4.54
Candidate Documentation – 4.33
Charge Rates Compared to Other Agencies – 4.08
Invoicing Procedures – 3.92
Communication – 4.38
Overall – 4.46

Last Candidate Supplied
Position Match Against Requirements – 4.67
Knowledge and Skills – 4.48
Performance during placement – 4.42
Conduct and Behaviour – 4.64
Relationships with Staff – 4.36
Relationships with Patients – 4.44
Timekeeping – 4.54
Overall – 4.60