• Essex
  • Permanent
  • IT
  • 28,000 - 35,000 per annum

Here at Athona Recruitment, we specialise in healthcare and education recruitment. With three offices based across Brentwood and London, we’re excited to have the opportunity for an experienced 3rd Line Infrastructure Engineer join our IT support team.

As part of Athona’s IT support team, it will be necessary to uphold high levels of customer service and technical expertise, whilst providing 3rd (and sometimes 2nd) line support to your fellow colleagues. You should be able to prioritise tasks as part of the IT team, while working closely with the IT Manager and support and be the go to person for Athona’s IT infrastructure changes and support.

This is a fantastic opportunity for someone who is wanting to gather more experience and to progress their IT career and technical skills.

About Athona

Athona considers their staff as the most important asset and ensure their well-being is provided for, their progression is parallel to the training framework and are supported by a number of excellent benefits. With good transport links, it’s the ideal location for leaving the London commute behind and improving your work-life balance.

Technical requirements:

  • Broad understanding of networking technologies and principles (essential)
  • VMWare (ESXi, vCenter, vSphere, VRops)
  • Firewall setup, administration & networking technologies
  • Administration and networking of telephony systems
  • Microsoft Windows Server 2008/2012 onwards
  • Active Directory / DFS / DHCP / DNS / TS / VPN / WDS / WSUS
  • Exchange Mail Server and Mimecast
  • Veeam Backup & Replication (or equivalent)
  • Linux (Ubuntu/CentOS/SUSE)
  • Microsoft Windows 7&10, Office 2013 onwards
  • Laptop/Desktop role out, rebuilds, imaging, support
  • SQL


  • Scripting (essential)
  • Familiarity of a multi-site environment WAN – MDM
  • Remote Support Experience (essential)
  • Endpoint Security
  • Web Server Proficiency (Apache/IIS)
  • Adobe Acrobat/Design Standard Creative Suite
  • Follow me printing experience

Soft Skills:

  • Delivering results
  • Highly self-motivated
  • Organisation and prioritisation
  • Proactive
  • Time management and dealing with ambiguity


Send your CV to careers@athona.com

Want to know more?

Full job descriptions are available on our website www.athona.com

Want to talk?

We welcome informal conversations about career paths and opportunities at Athona.

Contact Nicola on 01277 246889 or Jo on 01277 245905

  • Job Reference: 3RDLINEITS