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Athona Clinical Solutions
Client Feedback - Respiratory Medicine
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Name
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Last
Email
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How do you rate the service provided by Athona?
Selected Value:
0
Please score from 1-5, with 1 being poor and 5 being excellent.
How would you rate the communication with Athona?
Selected Value:
0
Please score from 1-5, with 1 being poor and 5 being excellent.
Would you agree that ACS's onsite presence has strengthened the service delivery?
Yes
No
How would you rate the quality of doctors supplied by Athona?
Selected Value:
0
Please score from 1-5, with 1 being poor and 5 being excellent.
Length of Stay Reduction
Have our insourced respiratory medicine doctors reduced patient length of stay on the wards or respiratory clinics?
Yes
No
Not sure
Why do you think there has been no reduction in patient length of stay?
How do these reductions support your mission of “making a difference to people’s lives” through efficient, high-quality care?
Have reductions in length of stay (driven by insourced respiratory medicine doctors) resulted in quantifiable financial savings?
Please consider costs per patient episode, improved resource allocation and alignment with your strategic focus on sustainability. Include information on savings if this is known.
Bed Days Impact
Has our insourcing model reduced total bed days for respiratory patients through timely admission and discharge planning in wards or clinics?
Yes
No
Not sure
Are there specific improvements or gaps in bed day metrics for this service?
Why do you think there has been no reduction in the total bed days?
Have our efforts to optimise bed days led to improved cost efficiencies?
Yes
No
Not sure
Please consider reduced costs per bed day and alleviated operational pressures on high-demand acute wards.
How does this contribute to your goal of sustainable care delivery?
What could we do to improve cost efficiencies?
Outcomes
With the support of our doctors for referral reviews and interventional procedures, have your respiratory clinics reduced Referral to Treatment (RTT) times for the 1500-patient waiting list?
Yes
No
Not sure
How have these improvements impacted bed days or financial outcomes?
Why do you think that there hasn't been an improvement in RTT treatment times?
Has our Monday–Sunday rota coverage for Respiratory Medicine reduced costs associated with ad hoc locums or emergency rota changes?
Yes
No
Not sure
How has our cost-effective model for Respiratory Medicine (e.g. supporting clinic delivery and waiting list reduction) delivered financial benefits?
Please consider lower staffing costs or fewer cancelled procedures.
Have our doctors’ adherence to Respiratory KPIs (e.g. 24-hour patient reviews, medication reconciliation, multidisciplinary team participation in clinics) and infection control protocols minimised complications or delays?
If this has impacted financial efficiency, please include any information available.
Feedback
How can our model further support sustainable care and RTT reduction?
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Do you give permission for Athona Clinical Solutions to use your responses within our marketing material?
Yes, I give permission
No, I do not give permission
Please note that all responses are anonymised
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