Athona Clinical Solutions: Client Feedback - Acute Medicine

How do you rate the service provided by Athona?

Selected Value: 0

Please score from 1-5, with 1 being poor and 5 being excellent.

How would you rate the communication with Athona?

Selected Value: 0

Please score from 1-5, with 1 being poor and 5 being excellent.

Would you agree that ACS's onsite presence has strengthened the service delivery?

Yes
No

How would you rate the quality of doctors supplied by Athona?

Selected Value: 0

Please score from 1-5, with 1 being poor and 5 being excellent.

Length of Stay Reduction

Have our insourced acute doctors helped reduce patient length of stay in acute wards, Medical Receiving Unit (MRU), or Same Day Emergency Care (SDEC)?

Yes
No

What measurable reductions have you seen since ACS's onsite presence?

How do these reductions support your mission of “making a difference to people’s lives” through efficient, high-quality care?

Have reductions in length of stay (driven by insourced acute doctors) resulted in quantifiable financial savings?

Please consider costs per patient episode, improved resource allocation and alignment with your strategic focus on sustainability. Provide information on cost savings if available.

Why do you think there has been no reduction in patient length of stay?

Bed Days Impact

Has our insourcing model with acute doctors reduced total bed days for patients in acute wards or specialty clinics (e.g. Respiratory or Care of the Elderly wards)?

Yes
No

Why do you think there hasn't been a reduction in the total bed days for patients?

Where have you observed improvements?

Are there specific areas where gaps remain?

Have our efforts to optimise bed days led to improved cost efficiencies?

Yes
No

Please consider reduced costs per bed day and alleviated operational pressures on high-demand acute wards.

How does this contribute to your goal of sustainable care delivery?

Financial Outcomes

Have our acute doctors’ efforts to reduce front-door delays at MRU and SDEC (e.g. meeting the 2-hour triage or 6-hour SDEC KPIs) delivered financial savings through improved patient throughput or lower bed occupancy costs?

Yes
No

Please provide additional detail for your answer.

Has our insourcing model’s support for acute rotas (e.g. addressing the 10 historic rota gaps) reduced costs associated with ad hoc locums or emergency rota changes?

Yes
No

Please provide additional detail for your answer.

Compared to the previous insourcing provider, has our cost-effective model delivered financial benefits, such as lower staffing costs or fewer cancelled elective procedures?

Yes
No

Please provide additional detail for your answer.

Have our acute doctors’ adherence to KPIs (e.g. 24-hour patient reviews, 4–6 hour senior decisions) and infection control protocols contributed to financial efficiency by minimising complications or delays?

Yes
No

Please provide additional detail for your answer.

Feedback

How can our model further support your strategic focus on sustainability and cost-effective care?

info@athona.com

01277 217 777