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Athona Clinical Solutions: Client Feedback – General Internal Medicine
Athona Clinical Solutions
Client Feedback - General Internal Medicine
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Name
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First
Last
Email
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How do you rate the service provided by Athona?
Selected Value:
0
Please score from 1-5, with 1 being poor and 5 being excellent.
How would you rate the communication with Athona?
Selected Value:
0
Please score from 1-5, with 1 being poor and 5 being excellent.
Would you agree that ACS's onsite presence has strengthened the service delivery?
Yes
No
How would you rate the quality of doctors supplied by Athona?
Selected Value:
0
Please score from 1-5, with 1 being poor and 5 being excellent.
Length of Stay Reduction
Have our insourcing teams of General Internal Medicine doctors reduced patient length of stay in GIM wards or clinics?
Yes
No
Why do you think there has been no reduction in patient length of stay?
How do these reductions support your mission of “making a difference to people’s lives” through efficient, high-quality care?
really not sure this makes sense - we haven't asked if they support the mission before we are asking how?
Have reductions in length of stay for GIM patients, translated into financial savings, such as lower costs per patient episode or better resource allocation, aligning with your focus on sustainability?
If you have additional information on cost savings, please provide them.
Bed Days Impact
Has our insourcing model reduced total bed days for GIM patients through daily ward rounds and effective discharge planning?
Yes
No
Where have you seen improvements or gaps in bed day metrics for this service?
Why do you think there hasn't been a reduction in total bed days?
Have our efforts to optimise bed days in GIM led to improved cost efficiencies?
Yes
No
Please consider reduced costs per bed day and eased pressures on high-demand wards.
How does this contribute to your goal of sustainable care delivery?
Outcomes
Has our work to reduce unplanned readmissions for GIM patients, supported by patient education and ward round completion, resulted in financial savings through decreased bed occupancy or fewer repeat admissions?
Yes
No
Please provide additional information on your answer.
Has our coverage for GIM addressed the need to reduce costs associated with ad hoc locums or emergency rota changes?
Yes
No
Has our cost-effective GIM model (e.g. supporting ward rounds and clinics) delivered financial benefits?
Please provide any additional information on the financial improvements.
How have our doctors’ adherence to GIM KPIs (e.g. 24-hour reviews, medication reconciliation, multidisciplinary team engagement) and infection control protocols minimised complications or delays, enhancing financial efficiency?
Feedback
How can our model further support sustainable care?
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Do you give permission for Athona Clinical Solutions to use your responses within our marketing material?
Yes, I give permission
No, I do not give permission
Please note that all responses are anonymised
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