Single Point of Access (SPA) & Referrals Hub Manager

  • Romford
  • £53000 - £55000 per annum
  • Permanent
  • Band 7

Posted September 17, 2024

Athona are seeking for a Single Point of Access (SPA) & Referrals Hub Manager to work within a Hospice located in Romford, Essex. This is a Permanent position.

Salary – £53,000 – £55,000.
Hours – 37.5 hours per week. Mostly Monday to Friday however some weekend work may be offered. If weekend work is completed, there will be time off during the week to ensure 37.5 hours are completed.

Duties include:

  • Provide effective clinical and professional leadership for the whole team within the SPA & referrals hub to address the complex needs of people in our care, their families, and carers.
  • To promote multi-professional working across the organisation.
  • To take responsibility for the ongoing development and progression of a stand-alone service.
  • To work leading on incoming complex referrals to the SPA & referrals hub providing high standards of clinical triage/assessment & specialist palliative care, advice and support to individuals, relatives and carers and being a role model to other members of the team & signposting referrals for other services as appropriate.
  • To be responsible for the leadership and day to day management of all staff who work within the Referrals Hub & SPA, to facilitate their professional development, clinical practice and ensure the highest possible standard of care.
  • Lead on the day-to-day referral’s complex communications and processes in close consultation with the referral’s hub team, SPA, the SCCS Managers and wider teams throughout SFH as well as external referrers.
  • To work collaboratively with the primary care team to provide high quality specialist support, advice and symptom control to individuals with specialist complex palliative care needs and their carers in their primary care setting.
  • To work alongside the SCCS Managers /Head of Community Services in monitoring and maintaining quality nursing practice in accordance with national and local standards/guidelines and organisational strategy.
  • Lead on SPA & Referral Hub current and future developments responding and delivering all referral hub objectives, service delivery goals and opportunities.
  • To be able to work flexibly across a 7-day service as indicated by service needs and demand as the SPA & referral hub further develops in line with strategic direction towards collaborative external SPA model and internal SFH development of virtual ward model to extend existing service offer.

Benefits of taking a permanent role with Athona

  • Nationwide vacancies available in the NHS and private sector, many exclusive to Athona
  • Providing support from start to finish, including negotiations on terms and on boarding
  • We care about your career and take the time to understand your needs and help you achieve your aspirations
  • We offer support beyond placement, making sure you’re happy with your new job and it fulfils your career goals
  • Investment from your employer on your personal development
  • Generous annual leave entitlement, increasing with length of service
  • Relocation packages available (dependent on the placement)
  • Option of a welcome bonus, life insurance, contributory NHS or private pension and sick pay schemes (dependent on the placement)
  • Access to NHS or private sector discounts for retail outlets and restaurants
  • Location, band specialities varied to your personal choice and specification and skill set

If this job sounds of interest to you, get in touch by applying today to find out more.

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