Support officer

  • London
  • Up to £26037 per annum
  • Permanent
  • Associate Specialist

Posted August 25, 2023

Role: Support Officer

Location: Camden

Salary: £26,037 per annum

Hours: 37.5 hours per week

Contract: 6-month fixed term contract

Shifts: Early and late shifts 8am – 4pm / 1pm – 9pm. Two weekends on and two weekends off and approximately 4 sleep ins a month.

Your responsibilities will include:

  • Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.
  • Be the key working officer for three customers and run key work sessions with them once a week
  • Provide mental health support
  • Help and support customers with their housing benefits & universal credit
  • Run groups with customers daily, e.g. coffee mornings, walking groups and encourage customers to participate in social inclusion activities
  • Participating in activities that promote independent living, and access to training, education and work
  • Be there to empower and teach/show how to cook, maintain personal hygiene, budget, doing laundry etc
  • Carrying out assessments and support planning to identify and prioritize needs.

What you will need to succeed:

  • Be compassionate, kind and be able to demonstrate a genuine interest in the mental health space
  • Have experience of working with customers who have mental health conditions (desirable)
  • Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus.
  • Ability to provide regular monitoring information as required.
  • Knowledge and understanding of welfare benefits
  • Understanding of safeguarding
  • Strong time management skills and ability to prioritise workload
  • Ability to contribute to effective team working.

The offer:

  • Your holidays are important to us. Take up to 20 days annual leave plus bank holidays.
  • Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
  • Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
  • Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
  • Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
  • We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
  • Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
  • Experience new things. We offer you a career break after 3 years’ continuous service.

If this job sounds of interest to you, get in touch by applying today. If this role isn’t quite the right fit, get in touch to discuss your requirements and register your CV.

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